Privacy policy

Last updated: October 29, 2026

Reservedelpilleovn.dk - Teamspareparts operates this store and website, including all related information, content, features, tools, products and services, to provide you as a customer with a curated shopping experience ("the Services"). Reservedelpilleovn.dk - Teamspareparts is powered by Shopify, which enables us to provide the Services to you. This privacy policy describes how we collect, use and disclose your personal data when you visit, use or make a purchase or other transaction through the Services or otherwise communicate with us. If there is any conflict between our Terms of Service and this privacy policy, this privacy policy shall prevail with respect to the collection, processing and disclosure of your personal data.

Please read this privacy policy carefully. By using and accessing the Services, you confirm that you have read this privacy policy and understand the collection, use and disclosure of your information as described herein.

Personal data we collect or process

When we use the term "personal data", we refer to information that identifies or can reasonably be linked to you or another person. Personal data does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you. We may collect or process the following categories of personal data, including inferences drawn from this personal data, depending on how you interact with the Services, where you live, and as permitted or required under applicable law:

• Contact information, including your name, address, billing address, delivery address, telephone number and email address.
• Financial information, including credit card, debit card and account numbers, payment card information, bank account information, transaction information, payment method, payment confirmation and other payment information.
• Account information, including your username, password, security questions, preferences and settings.
• Transaction information, including the items you view, add to your shopping cart, add to your wishlist or purchase, return, exchange or cancel, as well as your past transactions.
• Communications with us, including the information you include in your communications with us, for example when you send a request to customer support.
• Device information, including information about your device, browser or network connection, your IP address and other unique identifiers.
• Usage information, including information about your interaction with the Services, including how and when you interact with or navigate the Services.

Sources of personal data

We may collect personal data from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us or otherwise provide us with your personal data.
• Automatically through the Services, including from your device when you use our products or services, or visit our websites, and through the use of cookies and similar technologies.
• From our service providers, including when we engage them to enable certain technology, and when they collect or process your personal data on our behalf.
• From our partners or other third parties.

How we use your personal data

Depending on how you interact with us, or which of the Services you use, we may use personal data for the following purposes:

• Provide, customise and improve the Services. We use your personal data to provide the Services to you, including to fulfil our contract with you, process your payments, prepare your orders, remember your preferences and the items you are interested in, send you communications regarding your account, process purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange shipping, facilitate any returns and exchanges, enable you to write reviews and to create a customised shopping experience for you, for example by recommending products related to your purchases. This may include using your personal data to better customise and improve the Services.
• Marketing and advertising. We use your personal data for marketing and promotional purposes, for example to send marketing, advertising and promotional communications by email, SMS message or post, and to show you online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your shopping cart, as well as other activity on the Services.
• Security and fraud prevention. We use your personal data to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action against possible fraudulent, illegal, unsafe or malicious activity, protect public safety and secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account information secure. We strongly recommend that you do not share your username, password or other access information with others.
• Communication with you. We use your personal data to provide you with customer support, respond to your enquiries, provide efficient services to you and maintain our business relationship with you.
• Legal reasons. We use your personal data to comply with applicable law or respond to valid legal processes, including requests from law enforcement authorities or public bodies, to investigate or participate in civil dispute resolution, potential or actual litigation or other disputes, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal data

In certain circumstances, we may disclose your personal data to third parties for legitimate purposes subject to this privacy policy. Such circumstances may include:

• To Shopify, vendors and other third parties that perform services on our behalf (for example IT administration, payment processing, data analysis, customer support, cloud storage, fulfilment and shipping).
• To business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalised advertising through third-party services based on your online activity with different store owners and across different websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to ask us not to share information about you to show you targeted advertising and marketing based on your online activity with different store owners and across different websites. .
• When you ask us or otherwise consent to us disclosing certain information to third parties, for example to send products to you or through your use of social media widgets or login integrations.
• To our affiliates or otherwise within our corporate group.
• In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service or policies and to protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal data about your access to and use of the Services to provide and improve the Services for you. Information you submit to the Services will be transferred to and shared with Shopify as well as third parties that may be located in countries other than the one in which you live, to provide and improve the Services for you. In addition, to help protect, grow and improve our business, we use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our store, together with other store owners and Shopify. To provide these enhanced features, Shopify may use personal data collected about your interactions with our store, together with other store owners and Shopify. In these cases, Shopify is responsible for the processing of your personal data, including responding to your requests to exercise your rights over the use of your personal data for these purposes. To learn more about how Shopify uses your personal data and the rights you have, please visit Shopify's Consumer Privacy Policy . Depending on where you live, you can exercise certain rights in relation to your personal data here: Link to Shopify's privacy portal.

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies as well as other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of information found on such websites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of these third-party platforms without limitation as to our or any third party's use thereof. Our inclusion of such links does not in itself imply any endorsement of the content on such platforms or of their owners or operators, unless otherwise stated in the Services.

Children's data

The Services are not intended to be used by children, and we do not knowingly collect personal data about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal data, you may contact us through the contact information below to request that it be deleted. As of the effective date of this privacy policy, we have no actual knowledge that we "share" or "sell" (as these terms are defined under applicable law) personal data of individuals under 16 years of age.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security". In addition, information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal data depends on various factors, for example whether we need the information to maintain your account, provide Services to you, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal data. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases we may refuse your request where permitted by law.

• Right of access/knowledge. You may have the right to request access to the personal data we hold about you.
• Right to deletion. You may have the right to request that we delete the personal data we retain about you.
• Right to correction. You may have the right to request that we correct inaccurate personal data we hold about you.
• Right to data portability. You may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party, under certain circumstances and subject to certain exceptions.
• Managing communication preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you unsubscribe, we may still send you non-promotional emails, for example regarding your account or orders you have placed.

You can exercise any of these rights where indicated in the Services or by contacting us through the contact information below. To learn more about how Shopify uses your personal data and the rights you have, including rights related to data processed by Shopify, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable law, you may appoint an authorised representative to make requests on your behalf to exercise your rights. Before accepting such a request from a representative, we require the representative to provide proof that you have authorised them to act on your behalf, and we may need you to confirm your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal data, please contact us through the contact information below. Depending on where you live, you may have the right to appeal our decision by contacting us through the contact information below, or submit your complaint to your local data protection authority. For the EEA, you can find a list of the responsible data protection authorities here.

International transfers

Please note that we may transfer, store and process your personal data outside the country in which you live.

If we transfer your personal data outside the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority in the United Kingdom, where applicable, unless the data transfer is to a country that has been assessed as providing an adequate level of protection.

Changes to this privacy policy

We may update this privacy policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will publish the revised privacy policy on this website, update the date under "Last updated" and provide notice as required under applicable law.

Contact

If you have questions about our privacy practices or this privacy policy, or would like to exercise any of the rights available to you, please email us at tsp@teamspareparts.com. You can find our other contact information in our contact information policy. Under applicable data protection laws, we are the controller for your personal data.